Create Service Orders on sites, assign them to your Technicians, process them through completion, and store a history for each site. Electronic storage is safe, reliable, and fast!... A Work Order center added to JobTRAC for the creation of Work Orders. A Work Order can be made in advance as a Scheduled PM Work Order or when a service call is received as a Service Call Work Order.
The TRACTree System Software will visually show when Scheduled PM Work Orders nearing due and will visually show when Work Orders are aged in the system, among many other things.
Technicians send and receive their assigned Work Orders remotely via their web-enabled phone (Utilizes the eWO Ice app for Android mobile devices.) or laptop. Save fuel costs, wear on company vehicles, paper, help the environment!...
TRACLink: For Laptops or Netbooks. (Remote Client Software for Work Order Processing)
TRACLink is the Field / Remote Technician's view into their Work Orders, for execution, delivery, and history. Field Technician remotely link into the TRACTree System Software and download electronic Work Orders that were created for them in ServiceTRAC onto their portable computer devices. TRACLink transports Work Orders in electronic format over the Internet to the Office allowing Work Orders to be received and/or sent from anywhere in the World over the Internet by Field Technicians, back to the Enterprise Database as well as completed Work Orders to be sent to the Customers via email in PDF format. The Field Technician can also download a history of past Work Orders for that site. As well as view and add to the integrated Technician's Knowledgebase and help system. Notifications (short messages) can also be sent to the technician via the TRACTree System Software to TRACLink (such as, "Jim, your parts are in for Work Order 1234.") also allowing the Technician to directly respond to the Notifications from the Client Software to the originator of the Notification back at the Office. The Technician can also submit potential Sales Leads with the Client Software as well as compose, sign, and send their weekly Hourly Timesheets to the Office.
eWO Ice: For Mobile Android Phones and Tablets. (Remote Client Software for Work Order Processing)
eWO Ice is the Field / Remote Technician's view into their Work Orders, for execution, and delivery. Field Technician remotely link into the TRACTree System Software and download electronic Work Orders that were created for them in ServiceTRAC onto their Android-Powered phone (Requires Android 2.2 or Higher). eWO Ice transports Work Orders in electronic format over the Internet to the Office allowing Work Orders to be received and/or sent from anywhere in the World over the Internet by Field Technicians, back to the Enterprise Database as well as completed Work Orders to be sent to the Customers via email in PDF format.
